Terms and Conditions

Refund Policy

All transactions are final. Package prices may change at any time. However, notwithstanding anything contrary to these terms and conditions, you may cancel your purchase for any reason within 14 days of purchase. To make a cancellation within this 14 day period, you simply need to notify us in writing of your decision to cancel your purchase. The easiest way to do that is to email us directly at info@aliceandsmith.com Your refund request will be reviewed within 5 business days, and if the request is approved, you will receive the refund through the same payment method you used to make the purchase. Occasionally, Alice & Smith may refuse a refund request if we find evidence of fraud, abuse of the system or manipulative behaviour on the part of the buyer. If you have any questions about our refund policy, please contact us at info@aliceandsmith.com

Delivery Information

All package content is digital. The buyer will receive their package items and copy of NITE Team 4 via email or unique code redeemable on Steam. Should you have any issues redeeming a code sent to you, please contact us immediately at info@aliceandsmith.com Alice & Smith agrees to use its good faith business efforts to deliver your package items and the full release of NITE Team 4 on or before the estimated delivery date [Closed Beta Now live!]. Alpha 0.8 available to play right now! However, you acknowledge and agree that this delivery date is not a firm promise and may be extended by Alice & Smith for unforeseen reasons that delay or extend the development time for the game or the other package items. By accepting these terms and conditions, you acknowledge and agree that NITE Team 4 and your package items delivered may differ in various aspects from the description of the game and the package items available on the website at the time of your purchase. You also acknowledge and agree that the Upgrade Package images are conceptual and do not represent the actual appearance of your package items. If you have any questions about our delivery policies, please contact us at info@aliceandsmith.com

User-Generated Content

Certain upgrade packages contain items relating to User-Generated Content (UGC). In exchange for Alice & Smith giving you the ability to contribute UGC to NITE Team 4, you expressly grant Alice & Smith a non-exclusive, perpetual, worldwide, complete, unconditional and irrevocable right to quote, re-post, use, copy, reproduce, modify, create derivative works from, syndicate, license, print, sublicense, distribute, transmit, broadcast, and otherwise communicate, and publicly display and perform the UGC, or any portion or any derivative work thereof, in any manner or form and in any current or future medium or forum, without notice, payment or attribution of any kind to you or any third party. You grant Alice & Smith all licenses, consents and clearances to enable Alice & Smith to use UGC for any purposes they see fit. By contributing UGC to NITE Team 4, you acknowledge and agree that Alice & Smith may refuse to include your content in the game if it contains copyrighted material or is deemed offensive or derogatory in any way.